Independent mobility research

KORUVA Rider Survey

Tell us what ride-hailing is really like for you. We care more about your actual recent experience than general opinions. About 5–7 minutes.

Rider experience

About you & your ride habits

Start with what you actually do.

I agree that my anonymous answers may be used for KORUVA mobility research. * Yes, I agree

City *

Area/neighbourhood

Age range

How often do you use ride-hailing? *

Think about your most recent rides.

Which one do/did you use most? *

Most recent ride fare (₦)

Actual pickup wait (minutes)

How did you pay?

Use your recent experience.

Did a driver cancel after accepting your most recent booking?

Yes No

In your last 10 rides, about how many driver cancellations?

Has a driver recently asked for extra money above the app price?

Yes No

Has a driver recently asked you to cancel and pay privately/off-platform?

Yes No

Vehicle quality

Overall satisfaction

Pick the ride you would choose with your own money.

A. Which would you book?

₦5,600 — pickup 10–12 minutes ₦6,100 — confirmed driver, pickup 4–5 minutes

B. Which would you book?

₦5,700 — driver may counter/request more ₦6,100 — locked final fare unless you change the trip

C. Which would you book?

₦6,000 — normal available vehicle ₦6,500 — recently inspected vehicle with working AC/seatbelts

How much extra would you personally pay for meaningfully better reliability?

This directly informs how KORUVA should be built.

How likely would you be to try KORUVA?

I am willing to answer one short follow-up later

WhatsApp number (optional)Only if you agreed to follow-up.

Research only. Do not enter passwords, bank/card information, BVN, NIN or government ID numbers.